Shipping policy and rates
Important information before ordering:
- Live moss: To ensure freshness, orders containing live moss are preferably shipped on Mondays and Tuesdays, avoiding weekend delays in transit warehouses.
- 3D printing: 3D printed products may require an additional preparation time of 24-48 hours if manufactured on demand.
- Weight and volume: Shipping rates are calculated based on the total weight of the order, including protective packaging.
Spain (mainland) and Portugal
Fast and secure shipping with tracking.
- Light package (up to 500 g): €8.95
Ideal for moss portions, tools or small pots. - Standard package (up to 2 kg): €9.95
Recommended for combined orders, 3D art or multiple items.
Canary Islands, Ceuta and Melilla
The recipient's DNI/NIF is mandatory for customs processing.
- Certified mail (up to 1 kg): €10.95
- Standard package (up to 2 kg): €14.95
International shipping: EU and worldwide
We ship our 3D designs and Sphagnum species worldwide.
- International light package EU (up to 500 g): €19.95
Tracking and delivery confirmation included. - International standard package EU and other destinations (up to 1 kg): €24.95
Tracking and delivery confirmation included.
International customs
Shipments outside the European Union may be subject to import duties, taxes or sanitary inspections, especially when they include plants. These fees are the buyer's responsibility at destination.
